Iso 9000 quality model is a set of five universal standards for a quality assurance system that is accepted around the world.

 

When a product or service is purchased from a company that is registered to the appropriate Iso 9000,you have important assurances that the quality of what you receive will be as the company stated.

 

There are various models of Iso 9000 series but basically in order to comply with the quality model a company needs to have processes in place and documented.

 

It needs to follow these processes and be able to show that it has followed them. This could be by documentation such as reports from a review, test execution results or test completion reports.

 

It also needs to keep metrics as to what and where errors have occurred so that these can be subsequently analysed. This is to determine what changes could be made to improve the process.

 

• Iso 9000 quality model requires that quality control process should be used within organisations.
• Iso 9000 quality model requires that output or deliverables be checked according to the model.
• Iso 9000 quality model does not state what level of testing should be performed.
• Iso 9000 quality model requires that each organisation states and documents what will be done.

 

There are two standards that are most appropriate for testing.

 

The most comprehensive of the standards is Iso 9001:1994.

 

It is a model for industries involved in the design and development production installation and servicing of products or services.

 

The standards apply uniformly to companies in any industry and of any size.

 

Iso 9000-3:1997 is meant to serve as a guide for the application of the Iso 9001:1994 standard to the development, supply and maintenance of software.